“thank you for your patience” often translates to “we are wasting your time by design”
by Scott Berkun
Sie durchstöbern gerade das Archiv zum Thema Zitate.
Not to worry, customers are abandoning it for them.
sagt John Gruber
Usability is like cooking: everybody needs the results, anybody can do it reasonably well with a bit of training, and yet it takes a master to produce a gourmet outcome.
One of the discount usability movement’s basic tenets is that we need a drastic expansion in the amount of usability work done in the world, and to make this happen we need more people to take on usability assignments.
User experience is everything. It always has been, but it’s still undervalued and under-invested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board. Better to iterate a hundred times to get the right feature right than to add a hundred more.
Twitter CEO Evan Williams (via inspireUX)
Working closely with developers may result in some kind of interaction designer stockholm syndrome – you begin to show signs of loyalty to the twisted back-end/machine logic instead of being the users advocate. You start thinking along some established “rails” instead of thinking out-of-the-box. If that happens, a good design examples therapy is needed fast.
by mobiface
Most people make the mistake of thinking design is what it looks like. People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.
Steve Jobs (via Gruber)
Obiges Zitat stammt aus einem Blogeintrag von Leah Buley, in dem sie beschreibt, wie man Projekte wieder auf den rechten Pfad bekommt. Hier ein Auszug…
To get ourselves back on track, we hosted a Project Realignment Workshop. Notice I didn’t says Project Realignment Meeting. The goal here is not to ruminate over everything that’s been going wrong. That can cause the team to further stew in their resentments. Here, we want to be constructive and forward looking in assessing where we stand, and figuring out how we’re going to move the work forward with transparency and a shared purpose. Those are the things that will bring trust, speed, and continuity, and good communications to the project.
Design thinking can be described as a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.
If we want users to like our software, we should design it to behave like a likeable person.
Alan Cooper (via Karel Vredenburg)
UI that looked sexy in Photoshop almost always looks overdesigned when we try it for real in the browser. Here’s a hypothesis. Simple and useful designs just don’t seem good enough when they are dead pixels. They need to be brought to life before they can be appreciated. Until that happens we overcompensate with garnish.
by Ryan Singer (37signals)
Über dieses Blog
Dies ist das private Weblog von Lennart Hennigs über Usability und User Experience.
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