User Centered » Usability

Tagungsband der (German) Usability Professionals 2011 ist online

Lennart — Sun, 11 Sep 2011 09:13:07 +0000

Liebe Zielgruppe, falls ihr auf dem Weg zur Mensch und Computer 2011 seid und euch ein wenig warm lesen wollt, oder ihr der Konferenz vom Sofa folgt – ihr könnt euch bereits jetzt den Tagungsband im Internet ansehen.

Ich bin ab Montag morgen ~~in Karl-Marx-Stadt~~ in Chemnitz. Vielleicht treffe ich ja den einen oder anderen von euch.

→ zum Download

Fundamentals of Usability Testing

Lennart — Tue, 06 Sep 2011 09:06:23 +0000

Will Evans beschreibt in seinen Folien knapp aber nett, was Usability Testing ist und wie man vorgehen sollte.

Viel Spaß beim Durchblättern.

Lesenswertes vom 24.10.2010 – Usability Know-How

Lennart — Sun, 24 Oct 2010 17:56:43 +0000

Usability Resources to Win Arguments | Webdesigner Depot
"So, what we’ve done for you today is compiled a list of some of the biggest, most compelling usability articles which address common issues. Hopefully this should help you during tough conversations about what does and doesn’t work on a website."
Winning a User Experience Debate | UX Booth
"Nevertheless, sometimes you’ll disagree with stakeholder feedback so strongly that you have to take a stand. To defend your case to a stakeholder, we recommend a systematic method of proof we call the Validation Stack."
97 Things to Know about Usability | Measuring Usability Blog
Der Titel verrät irgendwie schon, worum es in dem Beitrag geht.

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Jakob Nielsen: Anybody can do Usability

Lennart — Sun, 17 Jan 2010 06:01:48 +0000

Usability is like cooking: everybody needs the results, anybody can do it reasonably well with a bit of training, and yet it takes a master to produce a gourmet outcome.

One of the discount usability movement’s basic tenets is that we need a drastic expansion in the amount of usability work done in the world, and to make this happen we need more people to take on usability assignments.

→ Jakob Nielsen – Anybody Can Do Usability

Lesenswertes vom 15.11.2009 – Über Usability Testing

Lennart — Sun, 15 Nov 2009 11:58:24 +0000

Usability Testing Versus Expert Reviews | UXmatters
"In this Ask UXmatters column [..] our experts discuss the use of usability testing versus expert reviews."
Five Techniques for Getting Buy-In for Usability Testing | User Interface Engineering
"Through our own research at UIE, and in our ongoing discussions with expert usability practitioners, we’ve identified several proven techniques for getting stakeholders onboard."
Three Tips to Keep Usability Testing on Track | ClickZ
"[M]y aim in this column is to list a few things to watch out for, based on a project we're testing right now.

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“Usability? Often, it’s useless.”

Lennart — Tue, 20 Oct 2009 04:57:06 +0000

…so Rommil Santiago in seinem Blog. Hier ein wenig mehr Kontext:

[H]ow crucial is usability to the well-being of a website? I contend that it’s not that important. Yes, usability is a marketing issue. It is indeed a touch point that should be tended to and nurtured to improve ROI. But the way I see it, usability can only make a well thought-out site better, and a poorly thought-out site more bearable.

(...)
Weiterlesen... (234 words)

Usability or Strategic User Experience?

Lennart — Fri, 16 Oct 2009 16:17:41 +0000

Dies ist eine der Präsentationen des (noch stattfindenden) Usability Marathons.

Weitere Informationen zu der Veranstaltung findet ihr hier, liebe Zielgruppe.

Update: Dort werde ich auch auf weitere Präsentationen (wie z.B. auf die von Robert Schumacher) verlinken.

Lesenswertes vom 23.08.2009 – Über A/B Split Testing

Lennart — Sun, 23 Aug 2009 13:59:28 +0000

Putting A/B Testing in Its Place (Jakob Nielsen’s Alertbox)
"Measuring the live impact of design changes on key business metrics is valuable, but often creates a focus on short-term improvements. This near-term view neglects bigger issues that only qualitative studies can find."
obzervant» » How to Avoid A/B Testing Abuse
"A/B Testing is a great method to test well-researched hypotheses to improve website performance. Unfortunately, this method is often abused because practitioners rely on the throw-it-up-and-see-if-it-sticks philosophy rather than performing the test as part of an experiment."
A/Bingo: RoR Split Testing by Bingo Card Creator
A/B Testing for Ruby for Rails
Usability, A/B or Alpha/Beta Testing, What’s Better? Part 1| Useful Usability
"I think (and by the way I need to place a brief disclaimer here and tell you; I’m a bit biased what with being a Certified Usability Analyst and all, so you have to consider the source) that the answer is… It depends”
Ultimate A/B Testing resources and how I used them / Brian Cray’s Blog
Der Artikel stellt eine Reihe von einleitenden Artikeln vor und gibt Verweise auf eine paar Tutorials.

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Nielsen und die Passworteingabe

Lennart — Wed, 22 Jul 2009 06:41:57 +0000

Im letzten Monat schrieb unser aller Usability-Guru, Jakob Nielsen, dass man aufhören sollte Passwörter bei der Eingabe zu verstecken:

Usability suffers when users type in passwords and the only feedback they get is a row of bullets. Typically, masking passwords doesn’t even increase security, but it does cost you business due to login failures.

Dies begründete er, in dem er sich selbst und seine Usability Heuristiken zitierte:

Providing feedback and visualizing the system’s status have always been among the most basic usability principles. Showing undifferentiated bullets while users enter complex codes definitely fails to comply.

Da kann ich nur sagen: Respekt! So wirds gemacht! Aber Nielsens Artikel startete seine Reise durch das Internet.

(...)
Weiterlesen... (150 words)

Usability als Banalität

Lennart — Thu, 09 Jul 2009 06:01:55 +0000

Das unten ist der Link (und nicht das Video selbst) zu einem Usability elevator pitch, der sich mit den Worten: “Nur weil es hinkt, muss es noch lange kein Vergleich sein” zusammenfassen lässt.

Aber seht am Besten selbst…

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